Privacy Policy
Last updated: 2026
This Privacy Policy explains how GreenLoopPack (“we”, “us”) collects, uses, and protects information when you visit greenlooppack.com, request a quote, or contact us via WhatsApp or email.
Information We Collect
- Contact details you provide — name, company name, email, phone/WhatsApp number, and shipping destination, when you submit a quote request or contact form.
- Order and sample details — product interest, quantities, and specifications you share with us.
- Basic usage data — standard web analytics (pages visited, general location by country, device type) used to understand site performance.
How We Use Your Information
- To respond to quote requests, sample requests, and general inquiries.
- To prepare proforma invoices, shipping documents, and order confirmations for customers who proceed with an order.
- To improve our website and product catalog.
We do not sell your personal information to third parties.
Sharing of Information
We may share information with logistics/freight partners and payment processors solely to the extent necessary to fulfill an order you have placed. We do not share your data with advertisers.
Data Retention
We retain inquiry and order information for as long as needed to manage the business relationship and to meet accounting/export documentation requirements, after which it is deleted or anonymized.
Your Choices
You may request that we delete your contact information from our records at any time by emailing us — see Contact for details. Note that we may need to retain records required for completed transactions under applicable export/accounting rules.
Contact
Questions about this policy can be sent to the email address listed on our Contact page.
This page is provided as a general privacy notice for a small B2B exporter and is not a substitute for legal advice; if your business has specific regulatory obligations (e.g. GDPR, CCPA) in the markets you sell into, we recommend having this policy reviewed by a qualified lawyer.